We believe the support of a family of satisfied repeat customers is the foundation of our success. When you purchase one of our new or pre-owned vehicles… when you bring us your service needs… when you purchase replacement parts or accessories from our Parts Department; you are entitled to fair and friendly assistance. We’re committed to a sincere investment of our resources to the assurance of your Complete Satisfaction. Skagit Ford Subaru is one of only a few Northwest new automobile dealerships that employs a full-time, on premises and dedicated Customer Relations Manager. Our Customer Relations Office is located adjacent to our customer lounge and the door is always open.
Your input is very important to us so don’t be surprised to receive a personal telephone call or an e-mail from the Customer Relations Manager inquiring about your purchase or your visit to our Service Department.
Our goal is to build lasting relationships with our customers. We currently have many repeat customers that have purchased their second, third, fourth and even their fifth vehicle from us. We service many of our customer’s vehicles until they decide to trade them for newer models. We have entire families as customers where the grandparents, parents and children have all purchased vehicles from Skagit Ford Subaru.
We want you to be comfortable with us and we’ll make every effort to make the time you spend here as enjoyable as possible. We are your family’s kind of business, because at Skagit Ford Subaru, we care about people.
-Rich Roberts, Customer Relations Manager
Internet Department
Since the inception of our Internet Department only a few years ago we have served thousands of interested buyers who prefer dealing with us through our convenient hassle-free e-process.
The key to our success is the way we keep things simple!
You simply contact our Internet Department by phone or by e-mail with any question you have regarding pricing, availability, financing or whatever. We'll give you a direct and immediate answer. If it's a question that requires some research we'll get back to you with an answer as quickly as possible.
We'll set an appointment. It's more efficient that way and we don't want to waste a minute of your time.
When you arrive we'll show you the vehicle you want to see. Take the car or truck for a test drive. After you find one that meets your wants, needs and desires we'll get you our special Internet Department price on the vehicle you've selected for purchase.
All this with absolutely no hassle!
Then, you simply say Yes or say No. That's how we keep it quick, easy and professional.
Thank you for giving us the opportunity to earn your business.
Special Manufacturer's Purchasing Programs
We honor the Ford A/X/Z Plan and the Subaru VIP Plan on most new Ford and Subaru vehicles, even though many dealerships do not.
Costco Auto Purchasing Program
Costco's team of automotive professionals cover the nation looking for dealerships that meet the Costco Auto Program's standards of excellence. Participating dealerships are chosen for their large inventories, competitive pricing, proximity to Costco warehouses and superior customer service. Skagit Ford Subaru has been selected as an official participating dealership in the Costco Auto Program.
As a Costco member you may request authorization to participate at www.costcoauto.com or 1-800-800-5778. Then, simply bring the authorization to Skagit Ford Subaru where our Authorized Dealer Contact will help you select a vehicle and accompany you on a test drive. When you are ready to purchase, we'll make it simple and haggle-free. We'll show you the Costco Members Only Price on the vehicle you've selected from our inventory and from that price you are entitled to subtract all rebates and incentives that are applicable.
You can call us yourself at any time, or we'll call you within 24 hours of receiving your authorization to discuss your selection and make an appointment. Be sure to speak only with the Authorized Dealer Contact. It's another reason why saving money is child's play at Skagit Ford Subaru.
